Qualitati vs Condens: End-to-End AI Research vs the UX Research Repository
Condens is a well-crafted, fairly priced UX research repository from a German company — you bring the sessions, it helps you analyze and share them; Qualitati also collects the data, with AI-moderated interviews, conversational surveys, and focus groups plus AI analysis at scale.
Qualitati is an AI user research platform that collects qualitative data (AI-moderated interviews, conversational surveys, focus groups) and analyzes it end-to-end, starting free with published usage pricing. Condens is a UX research repository from Munich-based Condens: researchers upload sessions they moderated, and Condens handles transcription, tagging, highlights, and shareable insights — with openly published pricing (Lite from €15/month, Business from €500/month) and free access for educational use. The split: Condens is a polished home for human-led research; Qualitati also runs the research for you.
Qualitati is best for
Teams that need data collected as well as analyzed — AI-moderated interviews (text + voice), conversational surveys, and focus groups in 10 languages, flowing into ThemeLens thematic analysis and QDA coding with reliability statistics.
Condens is best for
UX researchers and teams who moderate their own sessions and want an affordable, thoughtfully designed repository — transcription, tagging, highlights, and shareable insight artifacts — with published pricing from €15/month and free access for education.
Qualitati vs Condens: feature-by-feature
| Feature | Qualitati | Condens | Q | C |
|---|---|---|---|---|
| Core focus | Collect + analyze — AI interviews, surveys, focus groups | Repository + analysis for human-led research | ||
| AI-moderated interviews | Yes — text + voice, adaptive follow-ups | No | ||
| Conversational surveys | Built-in with adaptive AI follow-ups | Not offered | ||
| Repository, tagging & artifacts | Project workspaces + transcript library | Excellent — tagging, highlights, shareable insight repositories | ||
| Pricing transparency | Published per-credit + per-seat Team tier | Published — Lite from €15/month; Business from €500/month (billed yearly) | ||
| Entry price | Free — 30 credits on signup, no credit card | Lite €15/month with unlimited transcription; 15-day free trial | ||
| Academic access | Free 30 credits for anyone, pay-as-you-go after | Free for educational purposes | ||
| AI thematic analysis at scale | ThemeLens — up to 100 transcripts, quotes verified before display | AI assists within projects (summaries, clustering, suggested tags) | ||
| Focus groups | Synthetic + live AI-moderated | Not offered | ||
| Languages | 10 participant-facing languages, including Chinese | Multilingual transcription; researcher-facing product | ||
| EU footing | GDPR compliant; cloud (DigitalOcean EU/US) | German company; GDPR-first positioning | ||
| Coding rigor (QDA) | Inductive + deductive coding, codebooks, Cohen's kappa | Tag-based analysis; no reliability statistics advertised | ||
| Voice analytics | Yes — per-speaker emotion and delivery metrics | Not offered | ||
| Best fit | Teams that need data collected and analyzed | UX teams centralizing human-led research affordably |
Choose Qualitati when…
You need the platform to collect data — AI interviews, conversational surveys, focus groups.
You want AI theme discovery across up to 100 transcripts with verified quotes.
You run participant-facing studies in 10 languages, including Chinese.
You want a free tier and usage-based pricing rather than a subscription.
You need reliability statistics (Cohen's kappa) behind AI-assisted coding.
Choose Condens when…
You moderate your own sessions and want a beautifully organized, affordable repository.
You're in education — Condens is free for educational purposes.
An EU-based (German) vendor with GDPR-first positioning matters to your DPO.
Tag-based collaborative analysis of human-led research is your core workflow.
Frequently asked questions
They solve different halves of the same job. Condens is a UX research repository — it helps you analyze, tag, and share research your team already conducted, and it does that with well-liked craftsmanship and fair, published pricing. Qualitati also collects the data: AI-moderated interviews (text + voice), conversational surveys, and focus groups flow straight into ThemeLens thematic analysis and QDA coding. Choose Qualitati when you need the platform to run the research; choose Condens when you need a polished home for human-led research.
Both publish pricing. Condens starts at €15 per month for the Lite plan (1 contributor, unlimited projects and transcription), with Business from €500 per month billed yearly and a 15-day free trial; it is free for educational purposes. Qualitati starts free — 30 credits on signup, no credit card — with published usage rates (1 credit per minute for text interviews, 5 per minute for voice, 1 credit per 1,000 words of analysis) and a per-seat Team tier. Condens is very affordable for analyzing research you run yourself; Qualitati's credits also cover the AI actually conducting the interviews.
Qualitati ships 10 fully translated participant-facing languages: English, Chinese (Simplified), French, Norwegian, Dutch, German, Spanish, Portuguese, Japanese, and Arabic — all transcribed by an ElevenLabs/Google ASR cascade. Condens supports multilingual transcription for recordings you upload, but it does not conduct interviews, so there is no participant-facing interview UI to localize.
Yes. Qualitati was founded by an HEC Paris researcher and the AI moderator behaviour, the thematic-analysis pipeline (ThemeLens), and the supervisor/agent dual-model architecture are all documented in publicly accessible product notes and continually iterated against the academic qualitative-research literature. This is a real differentiator vs purely commercial AI moderators that ship "best-effort" prompts without methodological grounding.
Qualitati is used by in-house UX research teams, product managers running discovery, customer insights teams at scaleups, and research agencies. The transparent pricing model fits teams that want to run user research as a continuous practice (weekly studies) rather than as expensive one-off enterprise projects. Multilingual depth makes Qualitati a particular fit for global research functions — APAC, LATAM, EU.
Both are self-serve. Condens offers a 15-day free trial (no credit card) and is quick to set up for analyzing existing recordings. Qualitati gives you 30 free credits on signup at qualitati.com/register — paste an interview outline into the AI Interviewer, share the link, and you can collect and analyze new data the same day, even with no existing recordings.
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